Question 1

What's the difference between Professional and Organization?

Accepted Answer

Professional ($99/mo) fits managers and small teams — 15 profiles, 30 relationships, 1,000 AI credits, a team read for up to 8 people, white-label PDFs, and bulk CSV import. Organization ($249/mo) is the recommended tier for HR, people teams, and coaching firms — 100 profiles, 200 relationships, 3,000 AI credits, the Team Analytics dashboard with Stay-Conversation Priority, Onboarding Briefs, webhooks, and Group Analysis.

Question 2

What's included in the free trial?

Accepted Answer

14 days of full access to any plan — Professional, Organization, Enterprise, or a personal tier. Switch between them as many times as you like during the trial. A free account needs no credit card; choosing a paid plan asks for a card, and nothing is charged until the trial ends.

Question 3

Can dating apps, coaching firms, or recruiting agencies use these plans?

Accepted Answer

Yes. The business tiers are industry-agnostic. Organization and Enterprise both support custom contexts and white-label deployments — dating apps typically pick Organization or Enterprise depending on volume; recruiting firms usually start on Professional or Organization.

Question 4

Can I upgrade, downgrade, or cancel anytime?

Accepted Answer

You can cancel a paid subscription through your billing portal to stop renewal at the end of the current billing period. Cancellation does not automatically refund a payment. If a money-back guarantee was promised when you purchased, that commitment remains unchanged. Contact us about your charge.

Question 5

Is my data secure and compliant for procurement?

Accepted Answer

Encryption in transit and at rest, row-level security, and GDPR/CCPA data rights. EQIQs is not SOC 2 certified; an independent audit will be considered when an Organization or Enterprise prospect requests it. No audit dates are committed. Enterprise plans include SSO/SAML and DPA requests. Review the Compliance page with your procurement team.

Question 6

Is there a free plan?

Accepted Answer

Yes — Free Forever gives you 2 profiles, 3 relationships, 1 What-If Scenario per month, and community access. No credit card required.

Question 7

What's the cheapest paid plan?

Accepted Answer

Individual Toolkit is $12/mo (or $79/yr — 45% off) and includes 5 profiles, 10 relationships, and the full 21-framework engine across all 4 contexts.

Question 8

Is there a student discount?

Accepted Answer

Yes — verified .edu students get the Student Toolkit at $6/mo (or $5/mo annually), 50% off Individual Toolkit. Verification happens at checkout. Alumni who sign in with a .edu email get the same price, and can join as mentors at eqiqs.com/campus/alumni.

Question 9

Can I buy a one-off Scenario Pack without upgrading?

Accepted Answer

Yes. The $5 Scenario Top-Up adds 10 extra What-If Scenario runs to your current month, on any plan including Free.

Question 10

Can I mix a subscription with à la carte add-ons?

Accepted Answer

Yes — extra profiles, extra relationships, API call packs, scenario top-ups, and standalone reports all stack on top of any plan.

Question 11

What happens if I don't cancel before the trial ends?

Accepted Answer

Your trial expires and you drop to the Free Forever tier. No charge unless you actively subscribe.

EQIQs Pricing — Built for Teams. Loved by Individuals.

Business Plans

Organization

Security & Legal

Security & compliance

MSA & DPA — self-serve

Other options & add-ons

Frequently Asked Questions

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